One of my favorite hangout places in Singapore, the grand Marina Bay Sands. It might seem a little pretentious to many Singaporeans, of which I’d understand, but well, it gives a good vibe – an away-for-a-holiday feeling. This literally lengthy shopping mall houses countless restaurants, from the far from affordable celebrity restaurants to the well-robbing-a-bank-still-works restaurants – one would be spoiled for choices here. This day that I was here, I gave HY California
I love the location of the restaurant, situated just by the bay, at the promenade. The best time of the day to be in the restaurant would be either early in the morning or in the evening. I would imagine the setting to be perfect, especially with the stunning skyline of the Central Business District of Singapore in sight. However, the satisfaction ends just about there.
The Bento sets are pretty complete, I thought. Small dishes of appetizers, fruits, and soup. I love the Saba – soft and defined meat with a coat of slightly crispy skin. Even though it might not be the biggest piece, it was worth the slow savoring. The Ginger Pork slices started off outstanding, but as it started to turn cold, which did not take long, it became tough, dry and flavorless, to my surprise. After the experience, I thought there might be a chance of redemption – that maybe it just happens that there are some hits and some misses.
But what eventually makes me decide not to patronize HY California is their service. So I’m not usually the kind who complains to the restaurant. And this time was no exception. But it so happened that things happened, and the service staff noticed there were ants crawling around. And yes – it was in the corners of the Bento Boxes served. My box alone had 4 of them, and my dining partner was a victim of it too. And I’m quit sure it’s not an isolated case. What throws me off is, even after acknowledging the problem, there were no signs of guilt, apology or meaning to compensate. Of course, I couldn’t be bothered, paid, and left, disgusted. It really wouldn’t have been so bad if the service staff didn’t know and it ended that way.